Rugged Radios true colors

baja-chris · Post by **baja-chris** » Sun Dec 18, 2011 9:11 am

Interesting to see what the people at Rugged Radios are made of.

http://www.race-dezert.com/forum/showth ... -customers)

Nick · Post by **Nick** » Sun Dec 18, 2011 9:16 am

I'm a nobody, and PCI has always treated me like a somebody! They will always get my business and referrals.

It's too bad that some businesses feel the need to stoop to unethical business practices to make a buck.

BajaBronco13 · Post by **BajaBronco13** » Sun Dec 18, 2011 11:38 am

Bummed to see Rugged Radio. I purchased an intercom and headsets from them and while on the phone the guy helping me kept telling me how they build all of PCI's units. I believe now that is not the case. I am about to buy a four person intercom and PCI will get my business now.

Chris

BDKW1 · Post by **BDKW1** » Sun Dec 18, 2011 12:57 pm

BajaBronco13 wrote:I purchased an intercom and headsets from them and while on the phone the guy helping me kept telling me how they build all of PCI's units.

Funny part is, Avcomm builds the intercomms for both company's.......

shockseals.com · Post by **shockseals.com** » Sun Dec 18, 2011 7:49 pm

BDKW1 wrote:
BajaBronco13 wrote:I purchased an intercom and headsets from them and while on the phone the guy helping me kept telling me how they build all of PCI's units.
Funny part is, Avcomm builds the intercomms for both company's.......

Not all...

yikes · Post by **yikes** » Mon Dec 19, 2011 6:36 am

It's amazing how thoughtless some of the responses are from business owners. You would think RR would at least make some attempt at damage control. Shame.

Phoenix0783 · Post by **Phoenix0783** » Mon Dec 19, 2011 12:24 pm

People have been doing this since the beginning of the internet. It's still kind of a wild-west in that sense. Not condoning anything, but they're not the first company to do this and they will not be the last.

AussieRod · Post by **AussieRod** » Mon Dec 19, 2011 12:54 pm

What they are doing might not be technically illegal, but they are treading in a trademark minefield. Using another company's trademarked name to direct traffic to their business is legally wrong, as well as morally wrong. One only needs to look at what happened to RJM Injection..... Ford's lawyers took over his domain name and threatened legal action because he was using the name Ford in his website name. They might consider it a "creative marketing strategy" but it shows a certain disregard for honest trade practices.

BajaBronco13 · Post by **BajaBronco13** » Mon Dec 19, 2011 12:56 pm

Phoenix0783 wrote:People have been doing this since the beginning of the internet. It's still kind of a wild-west in that sense. Not condoning anything, but they're not the first company to do this and they will not be the last.

That's true but it's a small market and this kind of behavior is not going to gain you more sales at the end of the day. Especially now that the cat is out of the bag. Bad move on Rugged Radios' part if you ask me.

http://en.wikipedia.org/wiki/Cybersquatting

http://www.nolo.com/legal-encyclopedia/ ... 29778.html

http://searchsoa.techtarget.com/definit ... rsquatting

AussieRod · Post by **AussieRod** » Mon Dec 19, 2011 12:58 pm

BajaBronco13 wrote:
Phoenix0783 wrote:People have been doing this since the beginning of the internet. It's still kind of a wild-west in that sense. Not condoning anything, but they're not the first company to do this and they will not be the last.
That's true but it's a small market and this kind of behavior is not going to gain you more sales at the end of the day. Especially now that the cat is out of the bag. Bad move on Rugged Radios' part if you ask me.

http://en.wikipedia.org/wiki/Cybersquatting

http://www.nolo.com/legal-encyclopedia/ ... 29778.html

http://searchsoa.techtarget.com/definit ... rsquatting

Agreed. Its a VERY small segmental market, and there is a lot of that small market wont like what Rugged have done.

tcm glx · Post by **tcm glx** » Mon Dec 19, 2011 2:15 pm

BajaBronco13 wrote: not going to gain you more sales at the end of the day.

THIS!!! How many people would truly mistake going to the wrong website and then order from Rugged.... none of us that know of PCI, and those that dont probably would not have gone there anyways......

BAD MOVE

Silverslk · Post by **Silverslk** » Mon Dec 19, 2011 2:17 pm

tcm glx wrote:
BajaBronco13 wrote: not going to gain you more sales at the end of the day.

THIS!!! How many people would truly mistake going to the wrong website and then order from Rugged.... none of us that know of PCI, and those that dont probably would not have gone there anyways......

BAD MOVE

So, I shouldn't own bajahidS.com? or BahaHid.com ??? CRAP!!!!

tcm glx · Post by **tcm glx** » Mon Dec 19, 2011 2:25 pm

Silverslk wrote:
tcm glx wrote:
BajaBronco13 wrote: not going to gain you more sales at the end of the day.

THIS!!! How many people would truly mistake going to the wrong website and then order from Rugged.... none of us that know of PCI, and those that dont probably would not have gone there anyways......

BAD MOVE

So, I shouldn't own bajahidS.com? or BahaHid.com ??? CRAP!!!!

Go right ahead..... those sites are only worth about $14 bucks!! hahaha

Polarcub · Post by **Polarcub** » Mon Dec 19, 2011 5:53 pm

You know I have been following the thread on RDC and I am truly disappointed in the manner that rugged is dealing with this. I have always had good service from PCI especially at the race. One race they guys in the trailer not only troubleshot and repaired a helmet mic/earpiece but troubleshot a GPS problem for us and got the GPS in the car A-1 ready for race day. We were the last team at tech too and still walked away with a few cocktails and some swag on top of it. This was the silver state race this year.

I was not sure of the relationship between PCI and rugged as I was told by them (RR) as well that they supplied PCI.....After reading all that has gone on and a few things that were alluded too I will not consider doing buisness with RR the responses on RDC from them IMO were in very poor taste.

Thank you to PCI for treating all of your customers as well as you do!

BDKW1 · Post by **BDKW1** » Mon Dec 19, 2011 7:37 pm

shockseals.com wrote:Not all...

OK, all the ones worth buying........

SuperSixAxis · Post by **SuperSixAxis** » Mon Dec 19, 2011 9:32 pm

Dude, I am buying GoFastBurro.com...gonna take over!

Polarcub · Post by **Polarcub** » Tue Dec 20, 2011 9:51 am

SuperSixAxis wrote:Dude, I am buying GoFastBurro.com...gonna take over!

Dezertbronco · Post by **Dezertbronco** » Wed Dec 21, 2011 4:03 pm

I was at the off road show this year and RR was saying that if they wanted they would just buy PCI and put them under but since they make all of PCIs radios it would hurt their business. Total BS and I called him on it he wasnt happy.

PCI will contenue to get my money.

Wrightracing.net · Post by **Wrightracing.net** » Wed Jul 17, 2013 1:47 am

I work on radios and sell refurbished radio and I think it is messed up to miss lead people. I have done business with PCI, Rugged and Racer X. They all have had their good days and bad days when it comes to customer service. I just think playing games does not help a company. I refer guys to PCI and Racer X most of the time because I can trust them. Racer X returns the favor by referring people to me because I specialize in the first generation of the Kenwood radios. If a company plays games it makes it hard to trust them.

bajascott · Post by **bajascott** » Wed Jul 17, 2013 6:45 am

Racerx is my choice for radio stuff,they have always been great to work with.
Rugged always seemed like a fly by night kinda place so I never bought anything thru them.

Rugged Radios true colors

Rugged Radios true colors

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